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Ash Tree Veterinary Centre
Before installing CCTV, read the government’s latest guidance for surveillance cameras here
Based near Newmarket, Ash Tree Veterinary Centre is a purpose-built practice offering the highest level of pet care. Opened in the summer of 2011, the facilities were comprehensively extended in 2016. This expansion, plus recent changes to working practice to deal with the COVID-19 pandemic, has increased the level of monitoring staff are required to undertake on a daily basis.
View the Hikvision Colorvu cameras in action:
Although CCTV has been considered in the past, the perceived level of investment and the intrusive nature of the cameras has always deterred Director, Bill Besley, from making enquiries. However, following an initial consultation with Simon Little from Abbeygate CCTV, Bill realised the recommended system offered great value and the resultant benefit to staff would far outweigh any intrusion.
As Bill explained; “the new system allows for observation rather than security. Due to the nature of our work, we have a quantity of dangerous drugs held on the premises and the system allows us to monitor high risk areas such as the car park and entry points giving the team the ability to observe clients arriving and monitor their movements without having to interrupt their ongoing tasks. The main reason for installing was to observe and record the reception area to protect staff from potential abuse.”
The cameras fitted at Ash Tree are a new breed of CCTV camera, offering colourful pictures in total darkness. These are beginning to be used as a replacement for infra-red cameras as they can only see in black and white at night and suffer from light reflection from spiders or cobwebs.
Bill Besley went on to say; “we’ve all been incredibly surprised at the difference it has made to our day to day tasks. We’re a busy vet’s practice and this system has helped to ease the workload.”
The engineering team at Abbeygate CCTV always strive to respect their customer’s workplace and this was even more important given the nature of the business. Many pets visiting the practice are unwell, and the engineers were praised for their sensitivities in managing the one-day installation during working hours as concerned owners continued to be supported by the team at Ash Tree.
As Bill Besley said; “The installation was not painful at all. The engineers were superb, in fact I would go so far as to say they were the Top of the Tree for tradesmen we have had working in the building. Quietly professional and courteous, without hesitation I would highly recommend Abbeygate CCTV.”
If you would like to discuss your businesses specific needs, call Abbeygate CCTV today for an individual quotation.
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Domestic installation for young family
Before installing CCTV, read the government’s latest guidance for surveillance cameras here
Recently, customer J contacted Abbeygate CCTV when relations with his neighbour deteriorated and he felt he needed a good quality CCTV system for the safety of his family. After spending time with J, understanding the situation and asking a series of legal questions, J was confident an installation by Abbeygate CCTV would be fully compliant with all legal requirements and would meet his objectives.
View the Hikvision Colorvu cameras in action:
Four Hikvision ColorVu cameras and a control unit were subsequently fitted into the home for less than £1,000. The recordings can be accessed remotely, giving J peace of mind when away from the property.
J commented: “The team were helpful and incredibly professional, as well as complimentary about Simon as a boss! They made great suggestions on camera locations and cable runs and the quality of images coming from my CCTV system are EXCELLENT.
“In both day and night mode, the images captured are extremely detailed and faces are easily recognised when zoomed in. Gone are the days of grainy footage, the images from this system are clear and sharp. I was pleased to be able to gain full access to my system securely via my TV, computer and mobile phone.”
J is now considering a similar system for his office location.
He added, “I know the system you have installed for me is suitable for domestic and office situations; and the system can even be upgraded to ensure it can be improved as technology allows. CCTV is something not really understood by most, but I would encourage any business to talk through their options with you. I was shocked a system like mine, fully installed by professionals is suitable for a home or office and can be installed for as little as £1,000.”
That’s great value and incredible peace of mind for such an affordable price.
To secure your own peace of mind away from home, contact Abbeygate CCTV for a personalised residential quote.
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Specialist advice
Our engineers are on stand-by to respond to CCTV repair requests. If you are unhappy with the quality of the camera recording, have damaged cables or the system has simply stopped working, we will visit your home as quickly as possible. If the equipment is beyond repair, we will provide you with options to replace or upgrade the system.
Call today for a swift response.
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Swift CCTV repair response
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Instant notifications to your mobile
Our CCTV system provides an instant alert on your mobile, with date and time, playback and incredibly clear images. This can be programmed to provide intrusion detection, with different levels of sensitivity, timings and vehicle recognition. Monitor your property however far from home you travel.
view case studies
Health and welfare businesses
If your staff are finding it difficult to keep an eye on every corner of your clinic or practice, we can help. CCTV cameras monitoring car parks, staff rooms, patient recovery or reception areas can be installed allowing staff to view the activity without leaving their desk. Find out more in our recent case study.
System datasheets
Public & Employer’s Liability Insurance for Abbeygate CCTV
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How to guides
Needham Market Aerials
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Our sister company, Needham Market Aerials, have been installing, repairing and upgrading TV aerial systems to commercial properties for over 30 years. For more information, click here.
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“The quality of the images that come from my CCTV system are EXCELLENT. In both day and night mode, the images that can be captured are extremely detailed and faces are easily recognised when zoomed in. Gone are the days of grainy footage, the images from this system are clear and sharp. I was pleased to be able to gain full access to my system securely via my TV, computer and mobile phone.”
Residential customer August 2020
Here are the Abbeygate insurance documents to view and download
Watch How to set up Hik-Connect App on your phone
If you’re thinking of installing CCTV, download our handy Pre-survey questionnaire to help determine your individual requirements.
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